Frequently Asked Questions

Getaway Resort Entry

How far are you from the airport?

Coolum Beach Getaway Resort is located 12kms from the Sunshine Coast Airport.

What are the reception hours?

Our reception hours are from 08:00 to 17:00 seven days a week

What time is Check-In and Check-Out?

Check in time is from 2:00pm and Check out time is 10:00am

Can I Arrive outside of office hours?

If your arrival time will be outside our office hours we ask that you contact us via email or phone 07 5471 6759 to arrange after hours check in procedures.

What is the distance to the beach?

An easy walk and within 7 minutes you will have your feet in the sand at our beautiful patrolled beach

Do the Units have Hair Dryers?

Hairdryers are supplied in the main bathroom of each Unit

Is linen supplied?

Yes, all linen is supplied in our Units – all you need to bring is your beach towel for use at the pool and the beach

How often are units serviced?

Our units are serviced on a weekly basis

Are there parking facilities at the complex?

Each of our Units has their own lock up garage; there is limited additional guest parking on the Resort grounds

Are all the Units Fully Self Contained?

All of our Units are fully self contained, self catering – full kitchen including cook top, oven, fridge, microwave crockery, cutlery and cooking utensils. Laundry facilities include – washing machine, dryer, basket, bucket, iron and ironing board

Are the Units Air Conditioned?

All of our Units have reverse cycle air conditioning and all rooms have ceiling fans.

What facilities do you have?

  • Heated swimming pool
  • Hot Spa
  • BBQ area
  • ½ Tennis Court

Are tennis racquets and balls supplied?

We have tennis racquets and balls available for guests use, plus a basketball for those wishing to use the basketball ring

Do you have Internet Access?

Yes, WiFi is available for guests –Free 200 megabytes for 3 days$10.00 for additional passwords and 300 megabytes

Are Pets Allowed?

Body Corporate regulation - NO pets allowed

How far are you from PALMER COOLUM RESORT and attractions on the Sunshine Coast?

  • 5kms from Palmer Coolum Resort
  • Australia Zoo – 40 minutes
  • Aussie World – 25 minutes
  • Underwater World – 20 minutes
  • Eumundi Markets – 30 minutes